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Know Your Rights on sattaz

Our legal framework covers how your account is governed, what data we hold, how we use it, and what rights you carry as someone who has opened an…

Account TermsPrivacy & DataCookie PolicyJurisdiction: IndiaUser Rights Protected
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sattaz Know Your Rights on sattaz
LEGAL CONTACT PATHS

Reach Our Legal and Policy Team

If you need to raise a legal concern, request your data, dispute a term or ask a policy question, these are the contact paths we keep open around the clock.

Email — Legal Desk Write to our dedicated legal address at [email protected] for data requests, term disputes or account-closure queries. We acknowledge all emails within one business day and resolve within 72 hours.
Live Chat — Policy Questions Open the chat widget on any sattaz.co page to speak with a support agent about account terms or policy concerns. Agents are available around the clock and can escalate to our compliance team when needed.
Written Request — Data Access Submit a formal data-access or data-deletion request through the Account Settings page under Privacy Controls. We process these requests in line with applicable Indian data protection rules and confirm completion by email.
HOW WE HANDLE YOUR DATA

Explore Our Account Security and Data Practices

Every measure below is active on your account from the moment it is created. We designed these practices to be transparent and consistent — you should always know what we hold, why…

Data Storage

Account details and transaction histories — including UPI and Paytm payment records — are stored on encrypted servers. We retain only what is necessary under our legal obligations and delete records when they are no longer required.

Cookie Use

We use session and analytics cookies to keep your account logged in and to understand how pages are used. You can manage cookie preferences at any time through the cookie settings panel accessible in the site footer.

Account Security

Two-step verification is available on all accounts. Password resets require identity confirmation via your registered email or mobile number. Any suspicious login attempt triggers an automatic account flag and a notification to you.

Data Retention Period

We keep account and transaction data for the period required by applicable Indian financial regulations. After that period, data is anonymised or deleted. You can request the exact retention schedule applicable to your account via [email protected].

Third-Party Sharing

We share data with payment processors — including PhonePe and Paytm gateways — only to complete transactions you authorise. We do not share your personal information with advertisers or unrelated third parties under any circumstances.

Your Right to Correct or Delete

You can request correction of any inaccurate account data through Account Settings or by emailing our legal desk. Deletion requests are processed within 14 days, subject to any legal hold obligations that apply to your records.

Check Common Policy and Rights Questions

These questions cover the legal and policy points our account holders raise most often. If your question is not here, reach us at [email protected] and we will respond within 72 hours.

Your account is governed by the terms set out in our Terms of Service, which reference applicable Indian law. Access and eligibility depend on local law and are available only where local law in your state or territory permits.

Send a data-access request to [email protected] from your registered email address. Include your account username. We will confirm receipt within one business day and deliver the data package within 14 days of verification.

Yes. Submit a deletion request through Account Settings or via [email protected]. We process deletions within 14 days. Some data may be retained longer if required by Indian financial regulations, and we will notify you of any such hold.

Transaction records are shared only with the payment gateway — UPI, Paytm or PhonePe — needed to complete or reverse the transaction. They are not shared with advertisers, marketing partners or any unrelated third parties.

Email [email protected] with the specific clause you wish to dispute and your account details. Our legal team will review the matter and respond within 72 hours. Disputes unresolved at that stage follow the escalation process described in the full Terms.

Log in to Account Settings and edit your profile details directly. If a field is locked — such as your registered mobile number — email [email protected] with your correction request and identity confirmation, and we will update it within seven business days.

We use session cookies for account login persistence and analytics cookies to measure page performance. No advertising cookies are placed without your consent. Manage your preferences any time via the cookie settings panel in the page footer at sattaz.co.

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